Industry Success
What is Industry Success?
Building complex solutions requires a dedicated team at your side. Industry Success – a support offering exclusive to Unity Industry – helps teams solve critical onboarding challenges, accelerate time to market, optimize resources, and achieve business goals.
Key benefits
Rapid response technical support
Mitigate risk and get your project off the ground with access to Unity’s support ticketing system. Receive a first response within 48 hours, including best practice advice and insights related to known issues.
On-Demand Training
For each Unity Industry seat, you’ll get access to more than 300 hours of On-Demand Training, covering topics from Unity basics to model optimization and deploying projects.
Success Management
Partner Relations Managers provide check-ins, accelerated issue resolution, and strategic partnerships. Success Management scales with seat count.
Product activation engagement
Ensure you’re set up to start your Unity journey. Get one month of technical product activation support through documentation, training videos, and a technical point of contact.
Customer onboarding engagement
Get started faster with 90 days of onboarding and advice. Dedicated advisors provide guidance on how best to leverage the support and resources available to you.
Unity Industry combines the power of Industry Success, Unity Enterprise as well as Unity Asset Transformer’s CAD and 3D data ingestion pipelines.