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自信地创造
防止技术障碍
浪费数小时时间故障排除是开发过程中的最大阻碍。通过优先访问我们的技术支持团队，保持项目向前推进，他们提供建议以预测、纠正和防止障碍。
简化开发
直接从源头获取战略指导、技巧和最佳实践。与Unity专家直接合作，确保您的项目得到优化，以实现您的目标。
降低风险
通过与我们的专家合作，减少压力并最小化停机时间，设置保护措施，帮助您避免未来的问题，确保您的项目保持在轨道上并在预算内。
我们的计划
通过成功计划最小化技术和战略障碍。
Legend 包含 额外费用 | Starter Success | Essential Success | Integrated Success | |
|---|---|---|---|---|
| Success Plans Features | Success Plans Features | |||
Best suited for | Best suited for | |||
Small teams and individual creators | 中型团队 | 大型组织和企业 | ||
Onboarding support | Onboarding support | |||
Priority queue for customer service | Priority queue for customer service | |||
Fireside Chats with Unity experts | Fireside Chats with Unity experts | |||
Technical support tier | Technical support tier | |||
Standard | 高级 | 高级 | ||
Guaranteed response times | Guaranteed response times | |||
48 | 4, 8, 12 | 2，4，8，12 | ||
Emergency responses | Emergency responses | |||
Success management | Success management | |||
Success management correspondence style | Success management correspondence style | |||
Reactive | 主动 | 战略 | ||
Frequency of interactions with advisor | Frequency of interactions with advisor | |||
Quarterly | 每月结算 | 每周 | ||
Bug handling - reproduction and reporting | Bug handling - reproduction and reporting | |||
NDA product updates | NDA product updates | |||
Performance and optimization advice | Performance and optimization advice | |||
Prioritized bug fixing and backports to LTS | Prioritized bug fixing and backports to LTS | |||
Annual in-depth technical Project Review or learning engagement | Annual in-depth technical Project Review or learning engagement | |||
Starter Success
Get the boost you need to overcome technical blockers. Starter Success is our entry-level technical support package that enables you to efficiently solve issues with assistance from Unity engineers.
Essential Success
最小化停机时间，保持高效生产，使用Essential Success。直接解决问题，享受优质技术支持，包括来自合作关系经理的主动指导、故障处理和更快的响应时间。
“Unity 集成成功服务尽心竭力，一次又一次帮助我们解决现场问题。这是一种非常有价值的合作伙伴关系。”
DANIEL DOUBLEDAY / WOOGAHead of Frontend Engineering
“Unity合作伙伴关系经理是我们与Unity整个组织之间的桥梁，帮助我们高效地与从工程到市场营销的每个人联系。我们的定期会议超越了日常支持主题，非常有帮助，无论是指引我们相关内容还是建议新功能以改善我们的工作流程。”
BASIL FIERZ / VIRTAMEDPhD
